Terms & Conditions

Terms & Conditions

Last Updated: December 20, 2025

Welcome to urbangazepk.shop.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

  • urbangazepk.shop is an online retail store operating in Pakistan.

  • We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

  • Continued use of the website after changes constitutes acceptance of those changes.

2. Eligibility to Use the Website

  • You must be at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • By placing an order, you confirm that all information provided is accurate and complete.

3. Products & Services

  • Product images are for illustration purposes only; actual products may vary slightly in color or appearance.

  • We make every effort to display accurate product descriptions and pricing, but errors may occur.

  • We reserve the right to limit quantities, discontinue products, or change prices at any time without notice.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing or description errors

    • Suspicion of fraud or misuse

    • Incomplete or incorrect customer information

5. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.

  • We offer Cash on Delivery (COD) and other payment methods as displayed at checkout.

  • Payment must be completed before order dispatch (except COD orders).

6. Shipping & Delivery

  • Shipping times and charges are outlined in our Shipping Policy.

  • Delivery timelines are estimates and may vary due to external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns, Refunds & Exchanges

  • All returns, refunds, and exchanges are governed by our Refund & Return Policy.

  • Requests must be submitted within the specified timeframe mentioned in that policy.

  • Shipping charges are non-refundable unless otherwise stated.

8. Order Cancellations

  • Orders may be canceled before dispatch only.

  • Once an order has been shipped, cancellation is not possible.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to hack, damage, or disrupt the website

  • Misuse promotions, COD service, or refund policies

Violation may result in account suspension or order cancellation.

10. Intellectual Property

  • All content on [urbangaze.pk], including logos, images, text, and graphics, is the property of the website and may not be copied, reproduced, or used without permission.

11. Limitation of Liability

  • urbangazepk.shop shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability shall not exceed the value of the product purchased.

12. Privacy

  • Your personal information is handled according to our Privacy Policy.

  • By using our website, you consent to data collection and use as described therein.

13. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

  • Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: [dspkfida@gmail.com]
📍 Address: [Urban Boulevard Bharia Enclave Islamabad]
🌐 Website: urbangazepk.shop